FAQ - Once in a Life

Frequently Asked Questions



We accept Credit/Debit cards, Master Card, Online transaction.
We provide you with the e-ticket, for any, either it be plane ticket or of any adventure activity, to which will drop you in your specified email.
Goverment issued identification proof along with the copy of e-ticket.
For international flights your passport is what accepted as your valid photo ID proof.

It differs from flight to flight, 15kg is the average accepted, so be on the safe side and go with the average.
We cannot be specific with the flights, depending on the availability will book flight for you.
We cannot be specific with the hotel, depending on availability will book, of which the details will be sent to you 1 week prior to the journey.

No, we wont provide you the visa, so this need to be manage by you.
The passport need to be 6 month valid upon expiry.
-We do issue travel insurance from our specialized insurance company, of which we have provided the link on our website, from where you can buy the insurance by just filling the required information mentioned.
- It's mandatory to take travel insurance as you going to practice extreme activities.

- If you cancel within 3 calendar days (72 hours) of the scheduled departure time, the cancellation charge will be 100% of the activity price.
- If you cancel between 4 to 7 Calendar days before scheduled tour departure, the cancellation charge will be 50% of the activity price.
- If you cancel at least 8 to 10 calendar days in advance of the scheduled departure time, there is no cancellation fee. You will receive Full Refund for the paid amount.
- Please note that in case of No show, the cancellation charge will be 100% of the listed activity fare. - For more visit cancellation page.
We soon going to come with that feature.
No, the dates are pre - planed as per the season.

Yes, you need to be 18+.
We are sure enough that you are under the guidance of experts
You will be provided with all the gears necessary to perform any adventure activity.

Please drop your mail at info@onceinalife.in